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  • Eric M

    KEMPNER, TX | 2025 Chevrolet Silverado 2500 HD
    Confirmed Service Review
    July 9, 2026
    Quick service. Always top notch

    Response from Jim Hoffpauir Cadillac

    July 9, 2026
    Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
  • Patricia K

    LLANO, TX | 2026 Chevrolet Equinox
    Confirmed Service Review
    July 8, 2026
    Excellent service!

    Response from Jim Hoffpauir Cadillac

    July 9, 2026
    Patricia, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Emily Y

    LAMPASAS, TX | 2022 Chevrolet 1500 Silverado LTD
    Confirmed Service Review
    July 8, 2026
    Had new tire installed....great service

    Response from Jim Hoffpauir Cadillac

    July 9, 2026
    Emily, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Larry W

    BURNET, TX | 2023 Chevrolet Tahoe
    Confirmed Service Review
    July 1, 2026
    Service check in easy

    Response from Jim Hoffpauir Cadillac

    July 2, 2026
    Larry, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Ruth J

    AUSTIN, TX | 2019 Chevrolet Colorado
    Confirmed Service Review
    June 29, 2026
    I was on a trip to West Texas from Austin and an ignition light came on my Chevy Colorado. I pull into your service dept. Wyatt used the diagnostic meter and said it was with emission, he said said he had a service person look at it. Wyatt came back and they had the part and could fix it. They fixed it and I was on my way in less than 2 hrs. Wyatt alway told what procedure was going to cost, before he did anything. I was SO IMPRESSED with the service. I live in Austin but next time I am looking for a vehicle I will definitely look into Hoffpauir Chevrolet.

    Response from Jim Hoffpauir Cadillac

    July 1, 2026
    Ruth, we're happy you found our staff to be so supportive during your experience here at Jim Hoffpauir, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Kevin L

    ATHENS, TX | 2016 Chevrolet 2500HD Silverado
    Confirmed Service Review
    June 29, 2026
    As usual, on time, courteous, and professional.

    Response from Jim Hoffpauir Cadillac

    July 1, 2026
    Kevin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Hoffpauir, INC.. We are always more than happy to assist you if anything else comes up. Take care!
  • Margaret W

    COPPERAS COVE, TX | 2023 GMC Yukon
    Confirmed Service Review
    June 23, 2026
    It was easy to get an appointment time, service was completed in a timely manner. The only reason for not giving 5 stars is that I have noticed that all GM dealerships have quit putting down a paper floor mat. Everytime, I go in I have to remove grease stains from my floor mats.

    Response from Jim Hoffpauir Cadillac

    June 24, 2026
    Margaret, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • John H

    BURNET, TX | 2023 Chevrolet Silverado 1500
    Confirmed Service Review
    June 22, 2026
    I have a diesel truck. it is difficult to find a shop equipped to handle routine repairs on a diesel. I set up an appointment, delivered the truck and had a call that pm that the truck was ready. Clear explanation of the issue upon pickup.

    Response from Jim Hoffpauir Cadillac

    June 23, 2026
    John, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
  • Patsy R

    BUCHANAN, TX | 2026 Chevrolet Equinox
    Confirmed Service Review
    June 17, 2026
    Service was quick and everyone was courteous

    Response from Jim Hoffpauir Cadillac

    June 19, 2026
    Patsy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
  • ROBERT M

    TAYLOR, TX | 2026 Chevrolet Tahoe
    Confirmed Sales Review
    June 11, 2026
    The team of Maria, Bryan and Beto are top tier customer service professionals! The whole process of both my 2026 Chevrolet 2500 and the 2026 Chevrolet Tahoe we purchased went smoothly! I felt like they cared about our purchases not just get another mark on the sales board! Thank you

    Response from Jim Hoffpauir Cadillac

    June 11, 2026
    Robert, we appreciate your positive review about your recent experience with us. We are always more than happy to assist you if anything else comes up. Take care!